Frequently Asked Questions (FAQ)

Frequently Asked Questions

How do I modify my profile or change my password?

To modify your profile go to “My Login Welcome Page”. The link to your profile is located at the bottom of this page. Click the link and a pop up window will appear with your profile information. Here you can change your profile information and password.

Can I contact the power team directly if I have a question or need help?

Yes, Real Estate Den members have direct access to the power team on their Login Welcome Page.  

How do I access the Agent Referral System?

The Agent Referral System is located in The Real Estate Den Resource Room.  To access The Resource Room click the Resource Room link on your Login Welcome Page.

How can I see a list of "all" of the member discussions going on in the forum?

To see the forum news feed go to your profile page > Timeline > News feed.

How can I see all of "my" discussions in the forums?

To quickly access all of your discussions in the forum go to your profile page > Timeline.

How can I quickly access a list of all of the groups that I have joined in the forum?

To access “your” groups go to your profile page > Groups.

How can I quickly access all of "my" discussions in the forums?

To access all of your forum discussions go to your profile page > Forums > My Discussions.

How do I start a discussion or ask a question in the forums?

To start a discussion or ask a question in the forums go to All Forums > choose the forum > click on “New Discussion”.

How do I become a member of a forum group?

To become a member of a particular forum go to All Forums > choose the forum > click subscribe. 

How do I join the Live Chat?

A link to join the live chat will be available on your Login Welcome page prior to the scheduled chat time. 

How can I send a private message to another Den member?

To send a private message click on that members profile picture. You will be taken to their Den page. Then click on “sean message”.

How will I know when someone answers a question that I posted in the forum?

After you log into the Den you will see a bell on the top right corner of the page. When someone answers one of your questions there will be a red notification on the top of that bell. click on the bell then click on “View notifications” to view the response to your question..

How do I check my messages in the Den?

After you log into the Den there will be an envelope on the top right corner of the page. Click on the envelope to be taken to your Den mailbox.

If I miss a live chat or just want to watch it again where can I find the replay?

All of the live chat replays are placed on the Live Chat page in The Den. You can access the Live Chat page through your Login Welcome page. Login Welcome > Live Chat.

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